Courtesy of pixabay.com
Courtesy of pixabay.com
Utlities that make billing mistakes will no longer be able to come after customers to rectify their own errors thanks to a bill sponsored by Rep. Joe Sosnowski (R-Rockford) and turned into law recently, according to a press release.
"The new law prevents residents from being gouged with years and years of bills when the utility was the one at fault," Sosnowski said. "Families and businesses served by local, municipal utilities will now enjoy the same back-billing protections as customers served by larger utility companies in Illinois."
One example Sosnowski cited of customers being back-billed occurred in Joliet, where residents in Greenville were back-billed for $197,000 in sewage service that had not been paid in 2015, causing roughly 100 residents to foot $2,000 bills.
Rep. Joe Sosnowski (R-Rockford)
Under the new law, non-residential customers may be back-billed for only up to 24 months and residential customers for only up to 12 months.
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